Welcome to our online Claims Division where we strive to offer you our most efficient and friendly service in the light of your most recent unfortunate loss or damage incurred. Any claim normally falls into one of three categories as defined below.
Any accident involving your motor vehicle which includes damage to Third Parties will fall under this category. Should your damage be restricted to windscreen only then you can proceed directly to your nearest reputable windscreen repair centre who in turn will contact us for authorisation.
Includes theft, attempted theft and/or hijack of your vehicle. Please note that such claims have to be reported immediately to the South African Police
Includes all your insured personal property as covered by your short-term policy. This includes burglary; storm and/or lightning damage to your personal property; burst geysers and loss of or damage to selected All Risks items.
The requisite documentation and information necessary for your claim to be processed is documented in the claim form below. Please note that your claim has to be reported in writing to Safire within 30 days of occurrence as per your insurance policy.
For your convenience complete the relevant claim forms, fax the completed and signed document to Safire at 0866 374 612 / 033 264 8531
As part of Safire's commitment to service excellence, we need to know if any of our clients feel that they have suffered less than perfect treatment. If you have been delighted with our fast and efficient service, please click the link below and fill out the form.
Does all the terminology used by insurance companies confuse you? If it does, please take a look at our Insurance Terminology section to clear up some common misunderstandings about some words used by us.