Claims Handler

  • Remote

THE MAIN RESPONSIBILITIES OF THE ROLE INCLUDES

  • Carry out the claims handling / negotiation process within ones assigned mandate
  • Manage a portfolio of brokers and the claims emanating from such portfolio
  • Facilitate and process the transfer of required claims information between brokers and Safire in an accurate and timeous manner
  • Provide high quality service and solutions to brokers to ensure business retention and profitable growth
  • Ensure the required needs of internal and external clients and service providers are met
  • Develop and maintain sound working relationships with clients / brokers assigned to you
  • Engage in projects and be a part of the development of the Claims Department as a whole

THE QUALIFICATIONS AND EXPERIENCE WE ARE LOOKING FOR

  • Matric / Grade 12 (Accounting and Maths) is a min. requirement
  • FAIS Regulatory Examination (RE1 and RE5) (advantageous)
  • Full qualification in short-term insurance (advantageous)
  • Registered with FSCA as a Representative and Key Individual (advantageous)
  • Adherence to the FSCA Fit and Proper requirements
  • Min 3 years or more experience in short-term insurance – both domestic and commercial insurance

THE COMPETENCIES WE REQUIRE ARE

  • Proficiency in analysis, judgement, problem-solving, collaboration, business logic, and influencing
  • Proficiency in the MS Office Suite with excellent Outlook, Excel, and Word skills
  • Proficiency in working with insurance systems
  • Proficiency in the relevant legislative knowledge
  • Technically proficient with product knowledge relevant to type of insurance being offered

THE TYPE OF PERSONALITY THAT WILL EXCEL IN OUR TEAM

  • Act ethically and respectfully in every situation
  • Work meticulously with a very high attention to detail
  • Highly organised and deliver work on time, and to the highest standard
  • Build strong and cohesive relationships with diverse stakeholders
  • Can work under pressure and with a sense of urgency and assertiveness
  • Excellent communication and interpersonal skills
  • Must be a team player and enjoy collaboration

How to apply

Safire is a growing business, and we are continuously looking for talented individuals to join our team…
We are currently searching for experienced Claims Handlers that would like to join our Talent Pool (based in Pietermaritzburg).

If you have the minimum qualifications, experience and required skills and personal attributes, or should you know of anyone, you/they may apply by emailing their CV to cv@safireinsurance.com  with the subject line as the Job Reference: SAF–006-2022

Important note

Please note that by expressing interest and applying for the opportunity advertised, the applicant understands and agrees that they are providing their personal information for the purposes of prospective employment. Any information supplied to Safire Insurance Company Ltd (“Safire”) is provided voluntarily and therefore constitutes specific, voluntary consent to the processing of such information. Your personal information will be processed for: –

  • Facilitating your application for employment with Safire;
  • Conducting various reference / background checks;
  • The legitimate interest of Safire and/or yourself, both during the recruitment process and thereafter; and
  • Any statutory or regulatory compliance (where applicable).

You have the right to request access to, and correction of, your personal information. Subject to the requirements of applicable South African law, you can, at any time, instruct Safire to cease the processing of your personal information and / or request that Safire delete and / or de-identify such personal information.

Safire is an Equal Opportunities Employer. The appointment of candidates is at the sole discretion of Safire. An application will not entitle the applicant to an interview or appointment. Only shortlisted candidates will be contacted. If you do not hear from us within 2 weeks of the closing date of this job advertisement, please consider your application unsuccessful.

To apply for this job email your details to cv@safireinsurance.com.