Head of Property & Casualty

  • Full Time
  • Anywhere

Claims Department

Date Posted: 2021/10/06 | Department: Claims | Expiry Date: 2021/10/31

The Position

  • Manage the claims portfolio: property and casualty.
  • Oversee the short-term property and liability pillars, procurement, assist with wording and rating of property & casualty risks.
  • Manage and report claims costs and procurement.
  • Monitor and report claims cost savings strategies.
  • Manage and develop claims processes and strategies.
  • Manage and report on service provider performance and costings.
  • Effectively contribute towards the management of the Claims department.
  • Provide technical advice and support to the claims team falling within the property and casualty claims portfolio.
  • Assist in handling clients and brokers complaints and appeals in a professional manner.
  • Ensure the claims team expectations are achieved through continuous supervision and management.
  • Develop and maintain a professional working relationship with clients and brokers.

Minimum Qualification

  • Matric/Grade 12.
  • Bachelor’s Degree in Business or relevant field (essential).
  • A full qualification in Short-term Insurance (advantageous).
  • RE5 (advantageous).
  • Proficiency Office 365 (Outlook, Word, Excel and Teams).
  • Very strong Excel skills (Super user).


  • Management and business experience.
  • Working knowledge and understanding of statutory and legislative requirements Short-term Insurance Act/FAIS/Fit and Proper etc (advantageous).
  • Claims experience (advantageous).

Skills and personal attributes

  • Excellent communication skills in English and Afrikaans.
  • Excellent problem-solver with the ability to work effectively under pressure.
  • Excellent written and verbal communication.
  • Effective time management skills.
  • Ability to lead and manage a team.
  • Strong analytical skills.
  • Strong organisational skills and ability to prioritise work-related tasks.
  • Must be able to work under pressure.
  • Good understanding of Short-term insurance procedures.
  • Understanding of claims process management.
  • Technical knowledge of product wording and contracts.

To apply for this job email your details to cv@safireinsurance.com.