The Security Risks Posed by ChatGPT


As AI-powered language models like ChatGPT begin to transform the way we interact with technology, a critical question looms large: how secure are these virtual conversationalists when it comes to safeguarding sensitive information? In this article, we delve into the potential security risks associated with ChatGPT, shedding light on the vulnerabilities that could compromise the confidentiality of our most private data.

1. What is ChatGPT and its implications

ChatGPT is an advanced language model developed by OpenAI that has been trained on a massive corpus of text from the internet. As a result, it can engage in conversation, answer questions, and provide information. The important thing to note here, is that ChatGPT logs every conversation, including any personal data you share, and will use it as training data. This poses a significant challenge when it comes to handling sensitive information as the underlying AI algorithms lack the ability to distinguish between harmless queries and requests for confidential or personal information.

2. The Challenge of Data Confidentiality

One of the primary concerns with ChatGPT is the potential for inadvertently sharing sensitive information. Users may unknowingly divulge personal details, company information, financial data or even intellectual property while interacting with the AI model. Since ChatGPT doesn’t have the ability to validate or secure this information, it could lead to privacy breaches or data leaks.

3. Social Engineering and Manipulation

ChatGPT’s conversational abilities make it susceptible to social engineering attacks. Malicious actors can exploit the AI model’s lack of discernment to manipulate users into revealing confidential information or performing actions that could compromise their security. By leveraging persuasive techniques and engaging in dialogue, attackers could deceive users and gain access to sensitive information.

4. Implications for Organisations and Industries

Organisations and industries that handle sensitive data must be particularly cautious when utilising AI chatbots for customer interactions. Companies like Samsung, and Apple made headlines recently when they announced a ban on the use of ChatGPT and other AI-powered chatbots by its employees. This has come amidst concerns of sensitive internal information being leaked on such platforms. Without robust security measures in place, these chatbots could inadvertently expose customer information, leading to reputational damage, regulatory penalties, and legal repercussions.


While ChatGPT highlights the incredible capabilities of artificial intelligence in natural language processing, the potential security risks associated with sensitive information cannot be ignored. As we embrace the potential of AI language models, it becomes imperative to implement robust measures to safeguard confidential data from unintended exposure or misuse. By addressing these security risks head-on and prioritising data security, we can harness the power of technologies like ChatGPT, while also safeguarding sensitive information in an increasingly AI-driven world.


Megan Stella | Chief Operating Officer (COO)

Megan Stella is an accountant and IT professional with over 20 years of experience working in the insurance industry. She has extensive knowledge of IT and how to use it to improve business efficiency.