Report fraud

Fraud is not a “victimless crime”

When fraudulent claims are made by clients who are insured, it reduces the amount of resources available and inevitably this will result in the necessity of increased premiums for everyone. Fraud, corruption and theft by anyone, whether clients or company employees, is a betrayal of a legal relationship that impacts on us all.


Checklist of information before you submit your report

Before submitting your report, try to gather together as much relevant information as possible. Use this checklist as a guide:

·       Names of the people involved

·       How many people are involved?

·       Date, time and location of the incident or theft

·       Does this happen regularly?

·       Is there money involved?

·       Do you have any tangible proof?

·       Are there any witnesses?


Report anonymously

Safire is a proud member of the Insurance Crime Bureau. If you would like to report a concern about suspected fraudulent behaviour, we encourage you to make use of one of the below options:


1. Contact the Insurance Fraudline at the Insurance Crime Bureau directly to report any type of insurance-related fraud. Tip-off information can be provided via their toll-free number, e-mail address, website or SMS text messages. For more information, please visit

2. You are also welcome to contact Safire’s own fraud hotline, who discreetly handle all allegations of fraud, corruption, theft, and unethical behaviour committed against Safire, by anyone. Information is sent directly to the most senior levels of Safire Insurance Company Limited.


To report any concerns, please contact:
Heleen Botha
Chief Financial Officer
Tel: 033 264 8500


3. Alternately, please complete the following form, which will be submitted to our Safire fraud hotline. Please provide as much information as possible.

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