22 Apr Save your IMEI

Posted at 20:13h in News Articles 2026 by

Smartphones have become indispensable, storing everything from banking apps to personal information and treasured images. Their high value also makes them a prime target for criminals. That’s why it’s vital to save your device’s IMEI number – a simple step that can significantly improve your chances of recovery if your phone is stolen.

What is an IMEI number?

The International Mobile Equipment Identity (IMEI) number is a unique 15-digit code assigned to every mobile phone. Think of it as your device’s individual fingerprint – no two phones share the same number, making it a critical tool for identification and security.

Why it matters

This small precaution can make a meaningful difference. According to the South African Police Service (SAPS) and industry reports, approximately 68,985 mobile phones are reported stolen each year.

If your mobile phone is stolen, having your IMEI recorded can:

  • Speed up police reporting and improve tracking efforts;
  • Help blacklist the device across all major networks;
  • Help streamline insurance claims by providing clear proof of ownership and device identification;
  • Reduce the resale value of stolen phones, making theft less attractive.

How to find your IMEI number

It’s quick and easy; choose an option:

  • Dial *#06# on your phone – the IMEI will instantly appear on your screen;
  • Check your phone’s settings (usually under “About phone”);
  • Look on the original packaging or your purchase receipt.

Store it somewhere safe

Once you have your IMEI number, don’t store it only on your phone. Keep a secure backup:

  • In a secure cloud document;
  • Written down and stored with your important documents;
  • Saved in your insurer’s app or policy records (if applicable).

A simple step with real impact

While you can’t always prevent theft, you can reduce its impact. Storing your IMEI number takes less than a minute and could make all the difference when it comes to recovery of your stolen device or a smoother insurance claim.

Please note: The information contained in this article is not offered as ‘advice’ in terms of the Financial Advisory and Intermediary Services Act 2002 as amended, and policyholders should consult with their intermediaries and the policy wording to ensure a full and complete understanding of the cover offered to them in terms of the Safire policy of insurance.